Multi-layered Approach to Detecting ID Theft

NexusID implements a multi-layered approach to detecting ID theft. Through the use of National ID Recovery's (NIDR) Education Materials, Crisis Preparation Kits, Credit Monitoring, Document Replacement and Identity Monitoring Programs, NexusID detects any form of Synthetic or True Name identity theft, both “credit” and “non-credit” related. This makes NexusID 100% Red Flag Compliant!

Summary of benefits:

• Online Access to Education Materials and informative Newsletters
• Crisis Preparation Kit
• Credit Monitor Assist
• Document Replacement Program
• Identity Monitoring

Education – Information is the key to prevention. NexusID provides educational materials for individuals with covered accounts in order to reduce their risk of identity theft. By keeping your customers up to date on better ID Theft prevention practices, the latest scams and techniques used by identity thieves and informing them of new guidelines and regulations, they will be better protected against the threat of identity theft.

Crisis Preparation Kit – NexusID provides each member with an NIDR Crisis Preparation Kit (CPK) that is used to record all non-public information (NPI) as it pertains to their personal documents. Once completed this form is sealed and stored either in a safety deposit box, with their attorney or CPA. Properly using the CPK allows the individual to quickly obtain their NPI in the event it is needed. This form may also be used to contact NIDR in order to replace lost documents in the event of a natural disaster, fire, flood, break in, lost or stolen purse/ wallet or even a death in the family.

Credit Monitor Assist – NexusID provides account holders with unsolicited free access to their Federally Mandated free credit reports from all three bureaus via NIDR. NIDR will, on the customer’s behalf, order their free credit reports throughout the year. This service allows the customer to review their reports, with the assistance of one of NIDR’s Recovery Specialists, in order to identify any incorrect or potentially fraudulent information. NIDR’s Recovery Specialists will work with the customer to correct any errors or investigate any potentially fraudulent activity.

Document Replacement:

• Provides replacement assistance for personal documents lost or stolen
• Covers fire, flood, natural disaster, home break-in, theft or loss
• Consult with Member to ascertain the severity of the event and to start the notification process;
• Identify missing documents;
• Contact each and every creditor/bank in question while Member is on the phone;
• Cancel the Members affected Credit Cards, Licenses and other documents as needed;
• Request new replacement cards, documents, PIN numbers, etc.;
• In most cases NIDR can provide completed forms necessary to obtain replacement documents
• If the personal documents were stolen, NIDR will initiate the fraud affidavit and police report;
• In the event of Identity Fraud or Identity Theft, NIDR will provide complete Identity Theft Recovery for the Member at no additional charge.

Identity Monitoring – Because identity theft extends well beyond what is visible on a credit report NIDR also provides identity monitoring for the covered account holder. While credit monitoring does provide some visibility into identity theft it will not meet full compliance of the Red Flag Act because it does not provide detection on any type of non-credit related or Synthetic Identity Theft such as checking, savings, investment/retirement accounts. Through the use of semi-monthly scans, NIDR is able to see any form of either Synthetic or True Name Identity Theft develop both credit and non credit related. This robust detection platform also allows NIDR’s Recovery Specialists to discover any incorrect or potentially fraudulent activity related to the customers Social Security number and notify the customer.